🎁 TedGIFT Support

We're here to help you find the perfect gifts!

📧 Contact Us

Have a question, suggestion, or need assistance?

We typically respond within 24 hours.

Frequently Asked Questions

How do credits work?

• New accounts receive 8 free credits

• 1 credit = 1 gift search OR 1 AI caricature

• Purchase additional credits anytime in the app

How do I purchase more credits?

1. Open the TedGIFT app

2. Tap "Buy Credits" on the home screen

3. Choose a credit pack ($1.99 - $34.99)

4. Complete purchase via Apple/Google Pay

How do I delete my account?

1. Open Settings in the app

2. Scroll to "Delete Account"

3. Confirm deletion

All your data will be permanently removed within 30 days.

Can I get a refund?

Refunds are handled by Apple/Google according to their policies:

iOS: Apple Refund Process

Android: Contact us directly for assistance

Is my data safe?

Yes! We take privacy seriously:

  • No ads or tracking
  • Secure authentication via Apple/Google
  • Data encrypted in transit and at rest
  • Full account deletion available

Read our Privacy Policy for details.

Report a Problem

Experiencing technical issues? Please email us with:

  • Description of the problem
  • Your device type (iPhone, iPad, Android)
  • iOS/Android version
  • Screenshots if applicable